If there is no sound
Check the player mute control and volume, system volume, browser-tab mute state and the selected external audio device. Compare another video.
Choosing a translation
Available translation variants appear near the episode when multiple sources are registered. This choice is separate from the interface language. Studio and language labels reflect that variant's metadata.
Wrong language or synchronization
Compare another variant. For incorrect audio on an existing variant, create a technical ticket and include an approximate timestamp. Do not upload audio files or send source addresses.
If the required translation is completely absent, use a translation content request. A technical ticket does not create a missing track.